I wasn’t happy with that as a solution though, so logged a Microsoft case. Seems strange, but I tried this and it worked. However, there’s a scenario I found that this doesn’t work, and you’ll see the message ‘Something went wrong while downloading your template’:Īfter digging around for a bit, I found this Technet thread which mentioned uninstalling Visio Viewer to fix it. Normally you’d pick the template you want, and use the create option: They’re hosted by Microsoft and download the template as you need them: Templates such as Family Budgets or Back to School Planners.
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